Evidence directory · Documents

What documents might a gambling company ask for?

There is no standard document pack that every customer should expect to provide. The right evidence depends on the question. An operator might be checking identity, address, payment ownership, source of funds, source of wealth or something else that is relevant to the account.

Document directory

What different documents may help establish

Photo ID

Identity / age

Example: Passport, driving licence or other accepted ID
May help show: Name, date of birth and whether the document appears genuine

Proof of address

Address

Example: Accepted recent address evidence
May help show: A connection to the residential address on the account

Bank statement

Funds / ownership / context

Example: Statement for the relevant account and period
May help show: Account holder, incoming money and the transaction trail

Payslip / pension

Income context

Example: Recent payroll or pension evidence
May help show: Employment or pension income

Tax / accounts

Business or self-employed income

Example: Tax return, accounts or related records where relevant
May help show: Business income and wider financial context

Investment evidence

Funds / wealth

Example: Investment statement or disposal evidence
May help show: Investment ownership, value or sale proceeds

Property sale

Funds / wealth

Example: Completion statement or other sale evidence
May help show: Money received from selling an asset

Inheritance / estate

Funds / wealth

Example: Probate, estate or solicitor evidence where relevant
May help show: The origin of inherited money or assets

Payment method

Ownership / security

Example: Card or account ownership evidence
May help show: Who owns or controls the payment method used

Context matters

The same document can be useful for more than one reason

Example: bank statement

A statement might help confirm an account holder, show incoming funds, or provide the transaction trail behind a source-of-funds explanation. In a safer-gambling process it may also provide relevant financial context. The same document can matter for different reasons.

Example: payslip

A payslip can support an explanation based on employment income. It does not, by itself, prove the source of every gambling deposit, explain someone’s entire wealth, establish affordability or show that there is no gambling-related harm.