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Getting Help for Gambling Problems in the UK

If gambling is causing stress, financial difficulty, or loss of control, help is available in the UK. Support is confidential, free at the point of access, and focused on reducing harm rather than assigning blame.

This article explains when to seek help, what support options exist, and what to expect from the process.

When to Consider Support

You should consider seeking help if:

  • Gambling is causing ongoing stress or anxiety
  • You feel unable to stop or cut back
  • Losses are affecting finances or relationships
  • You are hiding gambling from others
  • Gambling is being used to cope with emotions

If gambling occupies more mental space than you would like, that alone is a valid reason to seek support.

Free Gambling Support in the UK

The UK has a well-established network of specialist gambling support services. The best first step is often the National Gambling Helpline.

National Gambling Helpline

Run by GamCare, the helpline is available 24/7 for free, confidential advice and support. They can also refer you to other specialist services.

Call Free: 0808 8020 133

Recognised Gambling Support Organisations

In addition to national helplines and NHS services, a number of specialist organisations provide structured, confidential support for people affected by gambling harm. These organisations operate independently of gambling operators and focus on recovery, stability, and long-term harm reduction.

GamCare

GamCare is one of the UK’s leading providers of gambling harm support and education. As well as operating the National Gambling Helpline, their services include one-to-one counselling, group support programmes, and online chat tools. Support is free and available to both individuals and those affected by someone else’s gambling.

Gordon Moody

Gordon Moody provides specialist treatment for individuals experiencing severe gambling problems, including residential treatment programmes and structured therapeutic interventions. Services are typically accessed through referral and are designed for individuals who require intensive support.

National Gambling Support Network (NGSN)

The NGSN brings together a range of organisations delivering treatment and support services across England, ensuring support is accessible regardless of location. You can access the network's services via the National Gambling Helpline or your GP.

NHS Gambling Clinics

The NHS operates specialist gambling clinics offering assessment and treatment for gambling-related harm. Support may involve psychological therapies, mental health support, and integrated care for co-existing conditions. Access is usually via GP referral, though some clinics accept self-referrals.

Support for Family and Friends

Gambling harm often affects more than one person. Support is available for partners, family members, and friends affected by someone else’s gambling. Many support organisations, including GamCare and Gordon Moody, provide dedicated services for affected others.

Combining Support With Protective Tools

Support is most effective when combined with practical protections. This may include self-exclusion schemes, blocking software, and payment blocks.

GAMSTOP Explained

GAMSTOP is the national scheme to block access to UK-licensed online gambling sites. Understand how it works.

Learn about GAMSTOP

SENSE Explained

SENSE is the national scheme for self-excluding from land-based casinos in Great Britain.

Learn about SENSE

Final Word

Gambling problems are not a personal failure. They arise from a combination of behavioural patterns, emotional factors, and gambling design.

If gambling is causing harm or concern, seeking help is a responsible and effective step. Confidential support exists to help you regain control, reduce harm, and move forward safely.